FAQ

Footbed: 30% Natural Rubber, 30% New EVA, 40% Recycled EVA

Sole: 40% Recycled Tire or Recycled Sneaker Soles, 20% Natural Rubber, 20% Synthetic Rubber, 10% bonding agent

Straps: 100% Recycled PU, 100% Recycled Webbing, 100% Recycled Cotton (Pable), or Natural Rattan Weaves by Handep

Indosoles are proudly made in Indonesia! We use high-quality natural and recycled materials which are locally sourced in Indonesia. Each pair is assembled with care and feature a hand sewn upper and our signature recycled tire soles.

YES. Indosoles are 100% waterproof and made to get wet and withstand nature's elements. Our signature tire tread bottoms even offer superior grip on slick and muddy surfaces.

Not only is our use of recycled tire soles beneficial for the environment, but it also creates the most durable sandal sole out there. Combine this with our natural rubber footbeds and durable Vegan ENVRO Fibre, you get a Sandal that will last many seasons. To ensure defects don't hinder performance, we offer a one year warranty on any product defects.

No, please be careful with your sandals being left in direct sunshine or heat. They are made of natural rubber on the footbed which will warp or shrink in high temperatures (75°F / 24°C and above) or extended periods of time in direct sunlight. Make sure to leave them in the shade and in a cool spot when you are not wearing them.

Most Indosole sandals are machine washable. Only the Handep Weave should not get wet, all others may machine wash. Avoid putting them in the dryer!

You may also wash by hand with soap and water and some say that using vinegar or other natural additives will help to reset any smelly sandals :)

No we do not include tax in our retail prices. This is added at checkout.

Indosole sandals are available worldwide through our network of retail and online partners. Explore the options below to find Indosole near you. Each site has a dealer locator for its respective region. 

Indosole Online Stores:

Indonesia: https://indosole.id/ +6 brand concept stores in Bali :)

United States: https://indosole.com/

International Partners:

Europe: https://indosole.eu/

Singapore: https://indosole.com.sg/

Taiwan: https://www.indosole.com.tw/

Japan: https://indosole.jp/

Middle East: https://indosole.me/

Peru: https://indosole.pe

You may apply to become a dealer here:

https://indosole.com/pages/application

At checkout we offer a return/exchange program for an additional $2.38. We highly recommend to not remove this option from your cart as it will cover all costs for a return or exchange. If your Indosoles are still tagged, in the box and purchased within the last 30 days, please click on the link below to start the return process. https://indosole.com/apps/redo/returns-portal/login 

At checkout we offer a return/exchange program for an additional $2.38. We highly recommend to not remove this option from your cart as it will cover all costs for a return or exchange.If your Indosoles are still tagged, in the box and purchased within the last 30 days and you would like to exchange for another size, model, color, please click the exchange box on the REDO form. If your Indosoles are unworn and you are unsatisfied with them for any reason, we can offer an exchange. https://indosole.com/apps/redo/returns-portal/login

Yes. We offer a 1 year warranty on any product defect or issues related to the product or its construction. To redeem your warranty pair of sandals, email photos and note to: indo@indosole.com

• U.S. orders are free!
• International orders: From $15–25 USD, calculated at checkout based on destination

Yes we do! Worldwide shipping is calculated at checkout :)

We'll usually ship your order within 1-2 days. Shipping usually takes between 3-5 business days within US. Depending on where you are located it can vary between 1-2 weeks.

Check out our Store locator to find the closest retailer near you!

Store Locator: https://indosole.com/apps/retail-locator